Contact PERRLA customer support

Contact Customer Support

If you haven't looked at our Frequently Asked Questions or our Demonstration Videos, please check to see if your question has already been answered. If you can't find the solution to your problem using the resources in the PERRLA Help Center, send a question to our Customer Support team using the form below. The more thorough you are in describing the problem you're experiencing, the better we can assist you.

We check Customer Support inquiries at various times throughout the day - even on weekends and holidays. Responses are usually sent within a few hours, depending on the time of day and workload.

What is the nature of your support issue?	Which PERRLA Product are you using?
Which Windows version are you using?	Which Microsoft Word version are you using?
Primary Email address	Other Email address
First Name	Last Name
Please describe the problem you're experiencing and provide as much detail as possible.
If your issue has to do with the way PERRLA for APA or PERRLA for MLA formats your paper, references, or citations you may upload the file or document to Customer Support. Just click the Browse button and select the file to upload from your computer. When you submit this form, the file will be sent to Customer Support along with your request. Note that we only allow the following types of files to be uploaded: .jpg, .doc, .docx, and .zip
File to Upload (optional) Note: File uploads are limited to 20 Mb in size.

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If you sent a message to Customer Support more than 24 hours ago and you have not received a reply from us, please look in your spam, junk, or bulk mail to see if our reply was delivered there.