About PERRLA Support
Customer Support and software updates are included as part of your PERRLA Subscripiton. If your subscription has expired, you may need to renew to access Customer Support.
You can upgrade to Priority Support by logging into your PERRLA Account and selecting Change Plan. Priority Support will move your Support Request to the front of the Support queue.
PERRLA's Help Center has numerous help articles and tutorials you can search to find a solution while you wait for Support to respond.
Contact PERRLA’s Customer Support Team
Customer Support hours are from 10am - 10pm (Central), every day.
If you don’t hear from us within 24 hours, please check your email spam/junk folder. You may need to add email@example.com to your contact list.
Don't block our email response...
- To help ensure you receive our email response to your question, add
firstname.lastname@example.org and email@example.com to your
email contact list, trusted contact, white list, or whatever your spam filter provider
uses to allow commercial email to pass through to your inbox.
- If you sent a message to Customer Support more than 24 hours ago and you have not
received a reply from us, please look in your spam, junk, or bulk mail to see if
our reply was delivered there.